Refund policy

Refund Policy

Last updated June 23 2026

 

This Refund Policy explains how Aparecium handles returns exchanges cancellations and refunds for physical goods purchased from www.aparecium.net.

 

1 Return Requests

For eligible returns please contact Aparecium Customer Support before sending any item back. Returns sent without prior authorization may not be accepted.

 

Email support@aparecium.net

Service hours Monday to Friday 9 AM to 6 PM U.S. time

Typical response time 1 to 2 business days

 

Please include your order number product name reason for return and photos if the product is damaged defective missing parts or incorrect.

 

2 Return Address

After your return request is approved we may instruct you to send the item to the following return address.

 

Forest Shipping USA Inc.

5125 Schaefer Ave STE 102

Chino CA 91710

United States

 

Customers should not send products to the return address until return instructions have been confirmed by our support team.

 

3 Return Window

Customers may request a return within 30 days after delivery unless a different return window is stated on the product page or required by applicable law.

 

4 Item Condition

To be eligible for return the item must generally be unused in resellable condition in its original packaging where applicable and complete with manuals accessories parts labels safety warnings and proof of purchase.

 

5 Damaged Defective Missing or Incorrect Items

If your order arrives damaged defective missing parts or incorrect contact support@aparecium.net as soon as possible with your order number photos packaging images and a description of the issue.

 

6 Refunds

After we receive and inspect an approved return we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional processing time.

 

7 Shipping Costs

Original shipping charges return shipping charges freight surcharges customs duties taxes and other carrier fees may not be refundable unless required by law or unless the return is caused by our error.

 

8 Exchanges

If an exchange is available Customer Support will provide instructions after reviewing your request.

 

9 Contact

For return or refund questions contact Aparecium Customer Support at support@aparecium.net.